Features
Delivery and returns, paid back.
One membership that pays back delivery and return charges, two optional add-ons for the rest of your shopping.
| Retailer | Charge | Date | Amount | Status |
|---|---|---|---|---|
| M&S | Delivery | 8 Sep | £3.99 | Credited |
| H&M | Return label | 5 Sep | £2.99 | Credited |
| Wayfair | Delivery | 2 Sep | £4.99 | Credited |
| IKEA | Delivery | 1 Sep | £5.00 | Reviewing |
Free Shipping
Delivery charges, paid back
Paid £3.99 at M&S, £3.99 at H&M, £5 at IKEA? Send the receipt, the charge comes back as credit on your membership.
- Any UK retailer
- Standard, next-day or named-day
- Claim from your account in a minute
New claim
Returns
Returns too, not just deliveries
Sent something back and paid for the label? Same thing: order, receipt, credited.
- Return labels and postage
- Collection charges
- Same one-minute claim
Assistant
Yes at £249. Not at £329.
£249
Refurbished by Dyson, 1-year warranty
£329
New. Same vacuum.
Shopping assistant
Ask before you buy
Optional add-on: free for 7 days, then £0.30 every two weeks. An AI assistant that compares products, reads the reviews for you and finds the best current price, with weekly deals and checked promo codes.
- Reads expert and customer reviews
- Checks live prices across major retailers
- Deals and codes included
Cover claim
Parcel never arrived · IKEA
£89.00
Credited in 3 days- Lost or damaged in delivery
- Wrong or faulty item, retailer not helping
- Charged twice, never refunded
Protection
Problem order? Credited.
Optional add-on: free for 14 days, then £0.35 every two weeks. Lost, damaged, faulty, or the retailer will not help: file a claim with proof, we credit you.
- Lost or damaged in delivery
- Wrong or faulty item
- Charged twice, never refunded
How a claim works, in detail.
Any UK retailer
M&S, H&M, IKEA, Superdrug, a small shop: if you paid a delivery or return charge, it counts.
One minute to claim
Retailer, order number, the charge and your receipt. From your phone, in your account.
A person checks it
Usually within two working days. Approved amounts are credited to your balance.
Credit, not cash
The credit comes off your next payments, automatically.
Clear caps
A cap per claim and per month, shown in your account before you send anything.
Cancel in one click
No login, no calls. It stops immediately, confirmation by email.
All of it, on your phone.
Claims, credit, payments, and the one-click cancel. Nothing to install.
Credit on your balance
Comes off your next payment
FShipp