Provide your FShipp account email and proof of your online purchase. Approved claims are first applied as a Subscription Credit that reduces your next subscription charge. UK delivery addresses only. Limit: 20 refunds per month. Refund cap: up to £5 per order. Minimum order £60. Express/Expedited delivery required. Submit your claim within 30 days. If you cancel, have no upcoming charge within 30 days, or request a payout, we refund your original payment card within 14 days.